Work Experience

My second job at IU Indianapolis is through Housing & Residence Life as a Residential Desk Assistant.

My responsibilities as a Desk Assistant include:

Communicating clearly and appropriately with all residents, staff, and guests.
Answer the duty phone, respond to inquiries, and assist residents as needed on a case-by-case basis.
Sort, distribute, and manage incoming packages and mail for residents.
Assist students in submitting work orders

Key Box used to open residents' rooms during a lockout and unlock the mail room door or skywalk for University Hospital

Paper Mail Bins for residents; sorted by room number

Paper Mail Room for residents; sorted by tag numbers and shelves or bins